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885m women in developing countries excluded from access to mobile Internet
Progress in closing the gender gap in mobile Internet adoption across lower-middle-income countries (LMICs) stalled in 2024, according to the ‘Mobile Gender Gap Report 2025’ published by the GSMA.
The report showed that women are 14 per cent less likely than men to use mobile Internet, and the underlying rate in women’s mobile Internet adoption has slowed. This leaves approximately 235 million fewer women than men using mobile Internet in these countries. In fact, the report noted that there are 885 million women still not using mobile Internet across LMICs, approximately 60 per cent of whom reside in South Asia and Sub-Saharan Africa.
The eighth edition of the GSMA report examined data on women’s mobile access and use across 15 LMICs, the barriers they face to adopting and using mobile Internet and how this compares with men. Mobile is the primary way that most people in LMICs access the Internet, particularly women.
According to the report, most women reported that mobile Internet positively impacts their lives. It enhances connectivity, supports livelihoods, and provides access to critical services like healthcare, education, and financial services.
The report revealed that more women than ever before (63 per cent) are using mobile Internet in LMICs, but persistent and substantial gender gaps in adoption and use remain.
GSMA observed that between 2017 and 2020, the mobile Internet gender gap narrowed substantially, dropping from 25 per cent to 15 per cent. However, progress stalled in 2021 and 2022, when the mobile Internet gender gap widened slightly. Promisingly, in 2023, the gender gap narrowed again for the first time in three years, bridging the gap back to 15 per cent; the same level as in 2020, only to remain relatively unchanged at 14 per cent as of today. The gap remained widest in South Asia and Sub-Saharan Africa, at 32 per cent and 29 per cent, respectively.
Head of Digital Inclusion at the GSMA, Claire Sibthorpe, commented: “It’s disheartening that progress in reducing the mobile internet gender gap has stalled. The data highlights the urgent need for increased focus and investment by all stakeholders working together to close the digital gender divide.
The mobile Internet gender gap is not going to close on its own. It is driven by deep-rooted social, economic, and cultural factors that disproportionately impact women. Our Connected Women Commitment Initiative shows that by taking concrete actions to address women’s needs and the barriers they face, it is possible to drive change. Since this initiative was launched in 2016, our operator partners have collectively reached over 80 million additional women with mobile Internet or mobile money services.”
GSMA noted that while 61 per cent of women in LMICs own a smartphone, that still leaves around 945 million women without a smartphone, 230 million fewer women than men, marking no significant change since 2023.
According to it, the affordability of Internet-enabled handsets remained one of the top barriers to mobile Internet adoption, with the cost of an entry-level handset representing 24 per cent of a woman’s monthly income in LMICs, compared with 12 per cent of men’s. It noted that literacy and digital skills are the other top reported barriers to mobile Internet adoption among those who are aware of mobile Internet.
GSMA said even once women are online, they tend to use it less frequently than men and for a narrower range of services, citing barriers including safety and security concerns, affordability (particularly of data, but also handsets) and connectivity experience.
The telcom advocacy body estimated that between 2023 and 2030, closing the gender gap in mobile internet adoption in LMICs would add $1.3 trillion in additional GDP. Closing the gender gap in mobile ownership and use over this period would also deliver $230 billion in additional revenue to the mobile industry.
The Mobile Gender Gap Report 2025 is funded by the UK Foreign, Commonwealth and Development Office (FCDO) and the Swedish International Development Cooperation Agency (Sida) via the GSMA Mobile for Development Foundation, with research funded in part by the Gates Foundation.
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