Healthcare, medical tourism key for service lead growth, says Apollo chief Suneeta Reddy

L-R Vishal Kampani, Vice Chairman & Managing Director, JM Financial Ltd, Sunil Kant Munjal, Past President, AIMA and Chairman, Hero Enterprise, Gajendra Singh Shekhawat, Minister of Tourism and Culture, Government of India, Suneeta Reddy, President, AIMA and Managing Director, Apollo Hospitals Enterprise Ltd, and Rekha Sethi, Director General, All India Management Association    

Setting out a blueprint for services-led growth Suneeta Reddy, President, AIMA and Managing Director, Apollo Hospitals Enterprise, said that healthcare and medical tourism could be the key for growth within India’s services sectors.  

Reddy was speaking at the 52nd National Management Convention of the All India Management Association (AIMA).  

She noted that with a demographic dividend unlike any other, it is time to invest in skilling and job creation in services, especially healthcare.

“There must be a national push for medical value travel to drive jobs, foreign exchange and inclusive development,” she added.  

Reddy also mentioned that artificial intelligence could be a powerful complement to clinicians.

“AI has what we sometimes lose — patience. It works until a solution is found. In a field where consistency, empathy and outcomes matter, this is transformational,” she said 

On healthcare financing and capacity, Reddy suggested insurance to be critical to unlock scale and access.

Affordable care

“India has just one bed per 1,000 people versus the WHO’s recommendation of three. Bridging the gap will require building 42 lakh additional beds, and insurance must catalyse investment without inflating costs,” she said, urging a value-chain approach where insurers, hospitals, suppliers and clinicians collaborate to keep care affordable while improving outcomes. 

The event also saw the Madras Management Association (MMA) being conferred the Best Management Association in India Award by AIMA for the year 2024–25.

“This marks an unparalleled 15th consecutive win for MMA, a feat made possible by the unwavering support of our members and partners,” MMA said.

Published on September 10, 2025

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