India’s global capability centres (GCCs) are entering a new phase of growth in 2025, one defined by innovation, talent diversification and a push beyond metro boundaries. The upcoming National Policy on GCCs in the country aims to transform the sector from scale-driven support hubs into capability-led centres of innovation, R&D and global decision-making.
Rating agency ICRA projects that India’s GCC count will surpass 2,500 by 2030, up from around 1,700 today, and generate over $100 billion in annual revenue and expanding the workforce nearly twofold. From Microsoft to Goldman Sachs, global enterprises are deepening their India footprint, turning the country into the world’s GCC capital.Â
Here’s a look at the GCCs that expanded across India in 2025.
1. Walmart Global Tech
Walmart’s Indian technology arm, Walmart Global Tech, is expanding its presence in the country significantly. It has reportedly leased nearly 465,000 square feet of office space in Chennai to grow its GCC. The space, spanning five floors at Block 1 of the International Tech Park Chennai, was leased from Radial IT Park, reflecting the US retail giant’s continued commitment to India’s thriving tech ecosystem. This expansion comes on the heels of Walmart’s expansion in Bengaluru during the December quarter to establish its first GCC in India.
2. Rakuten
In April 2025, Japan’s Rakuten announced plans to invest at least $100 million in India and expand its workforce by 8% this year to bolster its global operations, as per reports. The company aims to scale up technology, infrastructure and talent, with its India GCC playing a pivotal role. Currently, Rakuten employs around 4,000 people in India, 90% of whom are part of its tech staff. The India GCC manages roughly half of Rakuten’s 70-plus global businesses and operates from multiple locations, including two centres in Bengaluru.
3. Entain
In June, Entain rebranded its engineering and delivery arm, Ivy, to Entain India, aligning the country’s engineering and delivery functions with the company’s global strategy. The move consolidates around 3,400 employees across multiple facilities under a single umbrella. Entain, an international sports betting and gaming solutions company, leverages its Hyderabad team to deliver platform architecture, AI-driven personalisation, real-time trading engines and high-scale consumer experiences across regulated markets.
4. AstraZeneca
In June, British-Swedish pharmaceutical giant AstraZeneca announced a ₹166 crore investment to expand its Global Hub in Bengaluru, reinforcing India’s role in the company’s global innovation ecosystem. The new facility will accommodate nearly 1,300 employees, including 400 new positions and strengthen AstraZeneca’s capabilities in AI-driven innovation across research and development, global business services, IT and digital health operations. The company now employs close to 4,000 people at the Bengaluru Global Hub and the Global Innovation and Chennai’s Technology Centre, accelerating the development of innovative medicines and enhancing the company’s global R&D efforts.
5. Medtronic
Medical technology giant Medtronic Plc has launched a GCC in Pune focused on its diabetes operations, with a planned investment of $50 million over the next five years. The centre is designed to drive innovation and operational excellence, creating over 300 service and software jobs in its first year, with plans to double the workforce over the following four years. The diabetes GCC will enhance customer care, advanced analytics, digital technology services, and support patient financial services and operational functions. Medtronic recently announced its plan to spin off its diabetes business into an independent, publicly traded company. It will be called MiniMed once it begins operating as a standalone entity.
6. First Citizens
First Citizens India, a subsidiary of First Citizens BancShares, has expanded its operations with the opening of a new office in Bengaluru, underscoring India’s position as a leading hub for GCCs delivering enterprise-wide solutions.Â
First Citizens Bank, one of the top 20 banks in the United States, manages over $200 billion in assets and employs more than 17,000 associates globally. The new facility reflects the bank’s strategic commitment to India, where its GCC plays a crucial role in supporting operations. Designed to foster collaboration, the expanded workplace will strengthen core functions including technology, enterprise operations, finance, cybersecurity, risk management and credit administration.
7. DAZN
UK-based sports streaming company DAZN announced the expansion of its centre of excellence (CoE) in Hyderabad with the launch of its first global sports operations centre. The new facility is expected to create over 3,000 jobs by the end of 2026, backed by an investment of ₹500 crore over the next three years. DAZN has already invested ₹500 crore in its existing CoE, which employs highly skilled engineers, data scientists and developers. This positions Hyderabad as a key hub for the company’s global technology and innovation initiatives.
8. Assent
Assent, a global leader in supply chain sustainability management, announced its expansion into India with the upcoming launch of its Innovation and Technology Centre in Pune. The move is a key part of Assent’s global growth strategy, aimed at empowering complex manufacturers with an AI-driven platform for sustainable and resilient supply chains, powered by data, innovation and people.Â
The new centre will focus on regional product innovation, advanced analytics and AI insights, and will support 24/7 platform delivery and global customer service.
Pune was selected after an extensive global site evaluation, recognised for its deep technical talent pool, strong academic institutions and vibrant technology ecosystem. Its proximity to several of Assent’s key customers will also enable closer collaboration and faster feedback loops, enhancing the company’s ability to deliver innovative solutions.
9. Guidewire
Guidewire, a leading US-based insurance technology provider for non-life insurers, plans to double its India workforce to 1,000 employees, with a key focus on expanding its professional services division at its Bengaluru centre. The company recently inaugurated a new GCC spanning 81,664 square feet with 600 seats. This expansion underscores Guidewire’s strong growth in India, as it continues to develop cloud-native solutions, attract top engineering talent and support non-life insurers in becoming digital-first organisations.
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