AI can transform public sector, chief scientist says

Chief Scientist Demetris Skourides participated in the inaugural AI and Web Festival Summit held in Dubai on September 11-12, according to an announcement released on Friday.

This leading global event attracted over 6,800 participants, including representatives from 20 global enterprises and 20 government entities, as well as top venture capitalists, emphasising its significance as a hub for innovation in AI and Web3 technologies.

Skourides served as a panellist in a session titled “Enhancing Public Sector Efficiency,” where he shared the stage with notable officials, including Younus Al Nasser, CEO of Dubai Data and Statistics Establishment at Digital Dubai, and General Khalid Nasser Alrazooqi, General Director of AI at Dubai Police.

During the discussion, he stressed the transformative potential of AI in public sector operations, noting that it can automate routine tasks, enhance decision-making, and improve public service delivery.

“AI holds the potential to revolutionise public services,” Skourides stated, according to an announcement released on Friday.

The Chief Scientist highlighted how technologies such as predictive analytics and AI-powered chatbots could significantly improve citizen experiences.

He also introduced the upcoming pilot of Cyprus’ digital AI assistant, set to launch by the end of 2024, as a key initiative for more efficient government services.

Moreover, the chief scientist also outlined ongoing AI pilot projects within his office, which focus on automating document processing and summarisation, thereby reinforcing Cyprus’ commitment to public sector innovation.

Skourides also addressed the importance of data management and governance in AI, citing successful frameworks from the UAE that ensure transparency and security, which are essential for building public trust.

Skourides drew parallels between Cyprus and UAE initiatives, noting the UAE’s Ministry of Happiness and the Happiness Meter as models for improving citizen satisfaction.

“These success stories serve as benchmarks for our own strategies,” he said.

Skourides also underlined the need for a comprehensive AI governance framework that prioritises ethics and security while complying with EU regulations.

“Data is the new oil, and AI is the new energy,” he said, referencing a necessity for open and explainable AI platforms to fuel growth.

It should be noted that the summit serves as a premier platform for leaders in AI and digital economies, facilitating collaboration and innovation in the sector.

During his visit, Skourides also engaged with key figures such as Khalfan Belhoun, CEO of the Dubai Future Foundation, and Anusha Dandapani, Chief Data & Analytics Officer at the United Nations International Computing Center, discussing the importance of AI in digital innovation.

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