Uber permanently bans driver after he sends ‘Jaldi aao babu’ text to customer, Delhi woman shares harrowing experience

By Pune Media On Jan 28, 2025

Nowadays, most people use ride apps like Uber for travel. With the help of these apps, the passenger gets the facility of a taxi, bike, or rickshaw without much waiting, but for some time now, various types of cases have been highlighted on social media regarding the cabs booked with the help of these apps. One such case has made people’s anger boil over recently after a Delhi-based lawyer shared her ordeal on social media regarding the indecency of the Uber cab driver, after which a debate has started on the internet regarding women’s safety.

Delhi-based lawyer, Tanya Sharma, took to LinkedIn recently to share a harrowing experience she had with Uber. Sharing screenshots, Tanya Sharma claimed that the driver of the Uber she booked sent inappropriate messages to her. The screenshot also included the message: “Jaldi Aao Babu yrr. Man ho raha hai” (Please come fast babu, I’m in the mood).

Disturbed by this incident, Tanya Sharma took to LinkedIn and wrote, “We live in the 21st century and things are still so pathetic and traumatic for people on an everyday basis that even an auto driver can harass you while walking in broad daylight, in one of the poshest areas of the city.”

She further added, “So, I booked this from Uber, and after 5 minutes I started getting these disturbing texts, after which I cancelled the booking and filed a complaint against this person. The process of grievance redressal for Uber India is to send a sympathetic message to the aggrieved and forget about it, is that how it works?”

Tanya Sharma shared that after filing a complaint with Uber, the company initially replied saying that they would investigate the matter and follow up within 24-48 hours. “What if this same thing happened to other women during these so-called 48 hours of your policy? Are you people ready to take responsibility for my safety and the safety of those women out there?” Tanya Sharma wrote, questioning Uber’s role in women’s safety.

Reports state that as soon as the incident went viral, Uber took immediate action and banned the driver from its platform permanently. Thanking the community for the support, Tanya then wrote, “Thanks to everyone who supported and shared their experiences. I’m grateful that people around me were actually there for me in this situation and Uber addressed and banned the driver from the Uber platform, so he cannot do this to anyone else. But please escalate such matters with seriousness and more importantly, let others be aware.”

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