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After working for over 27 years in the hospitality industry, I’ve seen just how exciting and rewarding a career here can be. My journey from a young trainee to training and mentoring professionals has shown me that hotel management is much more than a job. It’s a fast paced, creative profession that shapes people into leaders and innovators.
The current situation
India has a growing hotel industry, covering international chains, renowned luxury brands, and a lively food scene. One would expect this sector to draw in the country’s brightest young people. Oddly, hotel management courses often have many empty seats and low enrolment, especially in colleges that are not in the top tier. This is difficult to understand considering the vast international opportunities, creative roles, and rapid career growth promised by the industry. So, why are so few students taking up hotel management, and how can we make hospitality education more attractive?
Understanding the problem
A key reason is outdated thinking. Many students and parents still see hotel management as a ‘backup plan’ chosen only if other options like engineering, medicine, or business don’t work out. Some even believe it’s all about service work an easy option with little prestige. But managing hotels is actually a complex business, demanding smart leadership, creativity, and business skills.
Hospitality also suffers from unfair comparisons. Many think only business or technology careers are respected, and overlook the wide range of exciting fields in hospitality, from hotel management and luxury services to event planning, food businesses, travel technology, and even eco-friendly initiatives. In reality, hospitality offers a wide variety of career options and helps people fit into many different industries.
Why are some courses popular while others are not?
Courses connected to famous hotel brands or top colleges are more popular. Their strong reputation, links to big hotel chains, and the chance to work with well-known companies sound appealing. TV shows featuring celebrity chefs and successful alumni in big cities also add to the glamour.
But areas like rural tourism, sustainable hotel practices, and specialized food and beverage roles are less known. Since students rarely hear about these opportunities, courses in such areas struggle to fill their seats even though they are important for the industry’s future.
Why aren’t more students choosing hospitality?
Despite its promise, many hotel management courses have trouble attracting students. Reasons may include:
Old perceptions: persistent myths about hotel management being ‘just serving’ or offering little career growth can put off ambitious students. Leadership, travel, and entrepreneurship opportunities are not highlighted enough.
Weak communication: many colleges still use flat brochures and dull ads that don’t show the excitement or advantages of a hospitality career.
Mismatch with industry needs: apart from top colleges, most courses teach things that don’t always fit with what modern hotels need. Students fear they may not get a good job after graduation.
Focus on cities: most information and outreach focus on city students. Those in smaller towns or villages know very little about the range of options hospitality can offer.
Making hospitality education attractive: For real improvement, hospitality education in India needs active rebranding, not just minor fixes. Here are some ways forward:
Better storytelling and social media: colleges should use social media to share real stories about young professionals running hotels or building successful businesses. These personal stories inspire students and make the industry feel more exciting and reachable. Reach outside of the industry and to the general population.
Change the ‘service’ image: hotel management should be seen as a career for leaders not just about serving customers. Advertising should show hotel managers as innovators running large operations, just like other business leaders.
Add modern topics: courses must include new subjects such as digital marketing, entrepreneurship, data analytics, eco-friendly practices, and creative problem-solving. Adding these helps students prepare for the modern industry and creates paths for working professionals to upskill.
Stronger industry connections: colleges should partner with hotels, travel companies, and event firms. Real world internships, live industry projects, and guest speakers keep courses updated, practical, and engaging.
Reach out beyond cities: more focus is needed to connect with students in smaller towns and rural areas. Scholarships for deserving candidates, rural youth, and underrepresented groups can encourage a wider range of people to explore hospitality careers.
Highlight global and entrepreneurial paths: many students dream of going abroad or starting their own businesses. Sharing the stories of those who have done this in hospitality shows how global and entrepreneurial the industry can be.
Boost credibility with global certifications: partnerships with renowned hospitality organisations and offering globally recognised certificates or joint degrees can make Indian hotel management education more attractive and respected.
Build a modern brand: branding is more than just a logo or presentation; it’s about creating a vision of hospitality education as creative, influential, and innovative. By redefining the story to focus on leadership and positive impact, these courses can become far more desirable.
Why is this urgent?
With India’s hotel and hospitality industry growing fast with by government support and a bigger middle class, now is the time for colleges to innovate, tell better stories, and welcome students from all backgrounds. My own experience proves that passionate, determined professionals shape the future of hospitality. Rebranding hospitality education to show its real value creative, focused on leadership, and globally connected can excite a new generation and fill every seat for the leaders of tomorrow.
The author, Laxmi Todiwan is founder, Indian Women in Hospitality (IWH). The views expressed in this article are those of the author and do not necessarily represent those of ET HospitalityWorld.
- Published On Aug 1, 2025 at 04:00 PM IST
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