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AI-powered service reshapes travel planning
ONLINE travel platform Trip.com has introduced Trip.Planner, an artificial intelligence-powered tool designed to help users create personalized travel itineraries with real-time recommendations.
The service integrates flights, trains, hotels, restaurants, and attractions into a single view, allowing travelers to plan and book directly within the platform. It uses more than 20 million geo-tagged global points of interest and verified travel data to provide availability, opening hours, and transport details.
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Trip.com said the tool adjusts to different travel styles, with preset options for family trips, cultural visits, city breaks, nature experiences, historical tours, and budget-friendly journeys. Users can also import prior bookings, edit their plans with a canvas-style interface, and access suggestions through a built-in AI assistant.
“Trip.Planner is a cutting-edge tool that combines reliable data with itinerary management to redefine how travelers plan their journeys,” said James Liang, co-founder and chairman of Trip.com Group.
The platform also offers expert-vetted recommendations through in-app chat for milestone trips or niche experiences. Recommendations are supported by Trip.com’s data sources, including Trip.Best picks, Trip.Pulse and Trip.Events.
“With Trip.Planner, we are offering a smart assistant that adapts to user preferences, simplifies decision-making, and puts joy back into trip planning,” said Bonnie Bao, director of product for itinerary and map at Trip.com Group.
Trip.Planner is available in English on Trip.com sites in selected regions, including the United States, Canada, the United Kingdom, Australia, New Zealand, Hong Kong, Malaysia, Saudi Arabia, the United Arab Emirates, Israel, Thailand, Indonesia, the Philippines, India, Pakistan, Belgium, and Ireland.
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