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APAC firms begin to carve a larger space in India’s GCC ecosystem

Japan-headquartered biopharmaceutical firm Takeda established its global capability center in Bengaluru in January this year to develop digital solutions and expand its in-house capabilities.

This is Takeda’s third GCC globally after Slovakia and Mexico, and its first in Asia. “India was a deliberate and strategic choice for Takeda. We saw the opportunity to tap into a mature digital ecosystem, a deep pool of technological talent, and a culture that is geared towards global collaboration,” Tilak Banerjee, Head of Takeda India’s Innovation Capability Centre (ICC), told TechCircle.

Takeda joins a growing wave of APAC-headquartered companies choosing India as a strategic hub for their GCCs. While US and European firms still account for the majority of the 1,800+ GCCs in the country, APAC companies are steadily expanding their presence. According to estimates from two separate industry experts, GCCs from the Asia-Pacific region now represent approximately 10–12% of the total share. This APAC cohort includes countries such as Japan, South Korea, Australia, and New Zealand, among others.

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“Several have gone from small representative teams to mid-size operations focused on tech and ops, with newer expansions into risk modelling, actuarial, data and analytics, cyber, as well as Automation and Gen AI. Some of the larger institutions already have over 1,500+ professionals in India, with further scale-up on the horizon,” said Sanjay Kapadia, Partner – Financial Services, GCC Consulting, EY India.

Japan leads among APAC

GCC consulting firm ANSR’s latest report, Fortune Global 500 GCCs in India Landscape 2025, found that in recent years, there has been a noticeable rise in GCCs established by companies. Japan leads the pack with 45-50% of these GCCs, followed by Australia at 20%, and some presence from South Korea, Singapore, and China, said Smitha Hemmigae, managing director of marketing at ANSR, who was also involved in the making of the report.

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Among Japanese companies with GCCs in India, notable names include Toyota, MUFG Bank, Rakuten, Takeda, Toyo Engineering, and MODEC. According to Kapadia (quoted above), while the initial scale of these centers has been modest, there is a clear and growing intent to scale them over the medium to long term. Companies are increasingly focused on building niche capabilities at scale, a trend that is expected to gain further momentum over the next 3 to 5 years.

It may be noted that India and Japan’s business synergies have grown in the last few years, with bilateral trade reaching $22.85 billion (2023-24), with Japan ranking 5th in FDI inflows into India. According to industry body Nasscom, other factors such as India’s vast talent pool, Japan’s aging workforce, and the high cost of real estate in Japan are driving Japanese companies to increasingly view India as a hub for innovation and digital capabilities.

Slow but steady

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While APAC GCCs in India are much fewer than those from the US and European countries, the growth is steady. Rohan Lobo, GCC practice lead from Deloitte India, said that in the last five years, GCCs by APAC companies have grown by 65%.

“Asia Pacific companies have considerable ground to cover, and we anticipate more firms from this region will look to India in the coming years,” said Lobo.

“US-based companies can quickly set up nano or micro GCCs to test the waters and scale fast. However, for many Asia Pacific companies, once they’ve settled in and gained confidence in the ecosystem, the growth follows a J-curve: slow and measured at first, then accelerating sharply.”

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The next wave of growth for APAC companies is expected to come from mid-market and emerging growth companies, which have the potential to significantly boost the overall share of GCCs as the market continues to expand, ANSR’s Hemmigae adds.



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