CII unveils national framework to position India as global GCC hub

India already hosts more than 1,800 GCCs employing 2.16 million professionals and contributing about $68 billion in direct gross value addition (GVA), which roughly works out as 1.8% of GDP. 

The Confederation of Indian Industry (CII) has unveiled a proposed National Framework for Global Capability Centres (GCCs), seeking to position India as a globally preferred hub for enterprise innovation, strategy and capability development.

India already hosts more than 1,800 GCCs employing 2.16 million professionals and contributing about $68 billion in direct gross value addition (GVA), which roughly works out as 1.8 per cent of GDP.

According to the framework, by 2030 the number of centres could rise to 5,000, generating $154–199 billion in direct GVA. Including indirect and induced effects, the overall impact could touch $470–600 billion thus making GCCs a significant knowledge-driven export sector for the country.

Employment potential

The employment potential is equally striking.

The report estimates that “every direct job at a GCC generates at least one indirect job in allied services and three induced jobs through employee consumption.”

By 2030, this multiplier could translate into 20–25 million jobs, including 4–5 million high-quality direct roles in areas such as artificial intelligence, engineering R&D, cybersecurity and digital platforms .

“The suggested framework provides a structured national vision to support the continued expansion and elevation of India’s GCC ecosystem,” said Chandrajit Banerjee, Director General of CII.  “It brings together policy coherence, enabling infrastructure, talent development and institutional coordination to ensure sustained value creation.” 

Investment facilitation

Investment facilitation is amongst the key suggestions too.

The policy recommends legislatively backed Digital Economic Zones with “plug-and-play physical and digital infrastructure, harmonised regulations and competitive incentives.” 

It calls for a National Single Window Portal to provide seamless approvals, supported by a three-tier governance system anchored by a National GCC Council.

This council, the report says, would guide strategy, drive reforms and ensure execution through dedicated cells for talent, infrastructure, investment, innovation and regulatory ease .

The framework highlights the need to expand GCCs beyond India’s six metro hubs. Tier-2 and Tier-3 cities such as Coimbatore, Kochi, Indore, Jaipur, and Bhubaneswar are flagged as future growth centres, offering lower costs, rising digital talent and better retention rates. 

“With a focused investment promotion strategy and end-to-end facilitation, India can aspire to significantly scale the presence and impact of GCCs in the next five years,” the report notes .

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Published on September 14, 2025

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