The certificate is available via the Aarogya Setu app and the registration portal, www.cowin.gov.in.
But recipient Ashok Jaswal (66) said, “My wife and I got our shots on March 2. I didn’t get the post-jab SMS that has the link to the cowin.gov.in self-registration page, from where one can download the certificate.”
Jaswal said he’s been facing problems with the Aarogya Setu app too. “On the app, I see my 13-digit CoWIN registration ID instead of the beneficiary ID, which is 14-digit. We need the 14-digit ID to get the certificate from the app,” he said.
Chirag Baxi (54), who got his first dose on March 5, said, “On Aarogya Setu, after I punch in my beneficiary ID, I get an error saying ‘invalid beneficiary ID’ though it is the same ID which I have under my account on the app. Also, when I click on the post-vaccination SMS link, I’m led to the CoWin self-registration vaccination certificate page. But there too, I cannot see this document.”
Sandeep Iyer, who took his parents for shots on March 3, said site officials told them to come on Monday to get the certificates.
“But I’m not sure if we’ll get it on Monday. We have not receive the post-vaccination SMS,” Iyer said.
District immunization officer Dr Sachin Edake said, “It’s likely that beneficiaries are not familiar with the new system. Beneficiaries have to go to selfregistration.cowin.gov.in, enter mobile number and click on ‘GET OTP’. They will then see the list of individuals registered under the mobile number. They must then click on the download tab in ‘Actions’ to download vaccination certificate.”
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