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Tech failures to training gaps, Air India audit report flags 80 lapses
The aviation watchdog, DGCA, has raised alarm over Air India’s safety standards, flagging over 80 violations and observations in a damning audit conducted earlier this month. The findings come amid heightened scrutiny following the recent Boeing 787 crash in Ahmedabad that claimed 261 lives, although officials maintain the audit was not directly linked to the tragedy, sources told The Tribune on Tuesday.
In a confidential report, DGCA identified seven “Level I” safety breaches, the most serious category, requiring immediate correction by July 30. Additional compliance issues must be addressed by August 23.
At the core of the report are what officials describe as “recurrent training gaps” among Boeing 787 and 777 pilots. Several were found to have skipped mandatory cockpit observation duties ahead of their periodic evaluations, raising concerns over procedural discipline and operational readiness.
Adding to the concern is the airline’s use of non-approved simulators to train pilots flying into Category C airports — airfields with complex layouts or difficult terrain. The DGCA warned that this could lead to pilots underestimating risks during critical approach phases at challenging destinations. “This may amount to non-consideration of safety risks during approaches to challenging airports,” the report stated.
Will act on it: Airline
An Air India spokesperson confirmed that the regulator had flagged a series of safety violations and they would soon share their response to them detailing corrective measures taken so far.
The regulator also flagged lapses in crew fatigue protocols, citing a recent Milan-to-Delhi flight that violated flight-duty time limits by over two hours, a “Level I” infraction. Investigators found that Air India’s rostering software failed to trigger alerts when crew strength dropped below mandatory thresholds, the sources said.
At least four international flights reportedly took off with fewer cabin crew than required under safety norms. The report attributed these lapses to outdated scheduling systems and poor supervisory checks.
The audit, conducted by 10 inspectors and four additional auditors, also revealed deficiencies in internal oversight, with several training records either missing or incomplete. In addition, the airline has yet to appoint chief pilots for its Airbus A320 and A350 fleets — a gap the DGCA said results in “lack of accountability and effective monitoring” of operations involving those aircraft.
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