YES Bank appoints Harmeet Chadha as Chief Experience Officer, BFSI News, ET BFSI

Private Lender YES Bank on Saturday announced the appointment of Harmeet Chadha as Chief Experience Officer.

Chadha brings more than 25 years of experience across customer experience, operations, compliance, digital transformation, and AI-led innovation.

Harmeet Chadha joins YES Bank from Axis Bank, where she served as Head – Customer Obsession – Retail Liability, Branch Banking & Institutional for about 12 years. She has also previously worked with HDFC Bank.

This comes shortly after Sumitomo Mitsui Banking Corporation (SMBC), Japan’s second-largest bank, has signed an agreement to acquire a 20 per cent equity stake in India’s Yes Bank for Rs 13,483 crore (approximately USD 1.6 billion). This transaction marks the largest cross-border merger and acquisition deal in India’s financial sector.

SMBC will acquire a 13.19 per cent stake from the State Bank of India (SBI), Yes Bank’s largest shareholder, and an additional 6.81 per cent from a consortium of Indian banks that participated in Yes Bank’s 2020 rescue. These banks include HDFC Bank, ICICI Bank, Kotak Mahindra Bank, Axis Bank, IDFC First Bank, Federal Bank, and Bandhan Bank.

• Published On May 17, 2025 at 11:36 PM IST

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