Original Coverage & Source Attribution: www.aboutamazon.com
Our thinking is predicated on what we believe will be most beneficial for customers, while also trying to give employees more flexibility in their work environment and lives. For employees who were mostly remote pre-COVID, such as some Sales and Customer Service roles, they will remain working remote. For employees in roles which require onsite work, such as hardware engineers and frontline operations, these individuals will continue to work onsite. For roles where there are periods that being remote would be most effective (e.g. SDEs mostly coding where they don’t need to collaborate much with colleagues), we know that Amazonians will do the work from where it will yield the best result for customers. We look forward to more learning and listening with this updated guidance, and will continue to evolve as we do.
